Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hirelieforegano.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This may include information about your web browser, IP address, time zone, and cookies stored on your device.

As you browse the Site, we may also collect information about the pages and products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information.”

We collect Device Information using technologies including:

• Cookies. Data files placed on your device or computer that may contain an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
• Log files. These track actions occurring on the Site and may collect information such as your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
• Web beacons, tags, and pixels. These are electronic technologies used to record information about how you browse and interact with the Site.

HiRelief also uses cookies and similar tracking technologies to keep track of items placed in your shopping cart, including situations where you abandon your cart or checkout. Where you have opted in to receive such communications, this information may be used to determine when to send cart reminder messages by email or SMS.

When you make or attempt to make a purchase through the Site, we collect information you provide to us, which may include your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How Do We Use Your Personal Information?

We generally use the Order Information we collect to process and fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices, receipts, or order confirmations.

We may also use Order Information to:

• Communicate with you about your order or our products and services.
• Screen orders for potential fraud, abuse, or other risks.
• Provide information, marketing, or advertising about our products or services in accordance with preferences you have shared with us.
• Perform voucher validation where required for governmental or related administrative purposes.
• Contact you by phone or SMS to assist with completing an order, particularly in connection with declined or incomplete payments. Such communications may be transactional rather than promotional.

We use Device Information to help identify potential risk and fraud, including through IP-address analysis, and to improve and optimize the Site. This may include generating analytics about how visitors browse and interact with the Site and measuring the effectiveness of advertising and marketing campaigns.

Sharing Your Personal Information

We share Personal Information with third parties that help us operate our business and use the information for the purposes described above.

For example, we may use Shopify in connection with our online commerce operations. You can learn more about how Shopify handles personal information by reviewing Shopify’s Privacy Policy.

We may also use Google Analytics to help us understand how visitors use the Site. You can learn more about Google's privacy practices at Google's Privacy Policy.

You can opt out of Google Analytics using Google's Analytics Opt-out Browser Add-on.

We may also disclose Personal Information when required to comply with applicable laws or regulations, respond to a subpoena, search warrant, or other lawful request, or otherwise protect our rights.

We do not use precise location data for location-based SMS marketing.

SMS Data Exclusion

Text-message originator opt-in data and consent information are excluded from the sharing described above. SMS opt-in and consent information will not be shared with third parties for their own marketing purposes.

Behavioral Advertising

We may use Personal Information to provide targeted advertising or marketing communications that we believe may be relevant to you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative: Network Advertising Initiative.

You can manage or opt out of certain targeted advertising through the following services:

• Facebook: Ad Preferences
• Google: Ads Settings
• Microsoft/Bing: Personalized Advertising Settings

You may also opt out of certain participating advertising services through the Digital Advertising Alliance at optout.aboutads.info.

SMS Marketing

By signing up to receive text notifications from New World Project LLC, you agree to receive recurring automated marketing text messages about our products, services, promotions, and offers at the mobile number you provide.

Messages may be sent using automated dialing or messaging technology. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message and data rates may apply.

To unsubscribe from marketing text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For assistance, reply HELP.

You may receive a final message confirming that your opt-out request has been processed.

Phone Number Usage

When you provide your mobile phone number and opt in to receive text messages, we use that number to send communications related to HiRelief, including order updates, transactional notifications, promotional offers, and cart or checkout reminders.

Phone numbers collected for SMS purposes are stored securely and are not sold or shared with third parties for their independent marketing purposes.

Do Not Track

We currently do not alter the Site's data collection and usage practices when we receive a “Do Not Track” signal from a browser.

Your Rights

If you reside in Europe, you may have the right to access Personal Information we hold about you and to request that your information be corrected, updated, or deleted.

If you wish to exercise these rights, please contact us using the contact information below.

If you are a European resident, please note that we process your information in order to fulfill contracts we may have with you, including orders placed through the Site, and otherwise to pursue our legitimate business interests.

Your information may be transferred outside Europe, including to Canada and the United States, where permitted by applicable law.

Data Retention

When you place an order through the Site, we retain Order Information for our records unless and until you request deletion, subject to any information we are required or permitted to retain for legal, tax, accounting, fraud-prevention, or other legitimate purposes.

Modifications and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Minors

The Site is not intended for persons under the age of 14.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a privacy-related complaint, please contact us at support@myhirelief.com.

SMS and Abandoned Checkout Communications

We value your privacy and the information you consent to share in connection with our SMS marketing services. We use this information to send text notifications relating to your order, abandoned checkout reminders, marketing offers, transactional communications, and requests for reviews.

The Site may use cookies and similar technologies to keep track of items placed in your cart and to identify when a checkout has been abandoned. Where applicable, this information may be used to determine when to send cart or checkout reminder messages by SMS.